I have redis running with no errors and a 1x1 json is in the Shootergame directory. I receive a fatal error everytime I attempt to launch the server. Re-export your ServerGrid files and double check that the Redis port and password is the same in the map files and the Redis config. At least it did for me in my last update. I changed it again and the mistake was gone.
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We are having the same issue on a server I admin for since the 11th. We run a Exiled Land and Siptah server, both with mods. It started randomly Sunday afternoon after RA: RP Aesthetics mod updated so we naturally assumed it was the mod and removed it from both servers. It is still randomly crashing for no discernable reason. Any help is apreciated. It has been running since March or so of this year with no issues before October 11th. It has been rebooting randomly since. If you have more details on the issue, you can check the above thread for troubleshooting FAQ.
Got the game from Epic not long ago. Every other map works fine! Ragnarok loads Ragnarok Obeliscs, or towers, then the "Loading Managed to get the server going once, by reinstalling the DLC and deleting the Config folder under Saved. But it's not working anymore. I've been playing on Ragnarok building some awesome base. My daughter saw it and immediately wanted to play. So she download it and buys the extra dlcs and everything. I try to start a non-dedicated server and I receive a fatal error.